Connect Gong

Connect Gong to Claude Tag so it can pull call summaries and deal context. Covers the dedicated account to create, the token fields, and the URL to allow.

Claude Tag is in public beta. Features and behavior described here may change before general availability.

Note: Connections are added inside an Access bundle. At claude.ai/admin-settings/claude-tag, open Access bundles in the left navigation, click into a bundle (or Create one), and go to its Credentials tab.

Connecting Gong lets Claude pull call summaries and deal context from any channel under the bundle's scope. You add it as a connection inside an Access bundle; the credential belongs to the agent, not to any person.

Pair this connection with the Gong plugin from Anthropic's plugin marketplace so Claude knows how to call the API; see Attach plugins. This is an HTTP API connection, not an MCP server or a personal claude.ai connector.

Create the credential in Gong

A Gong technical admin generates the access key and secret; the key is tied to the admin who created it, so use a dedicated admin account where possible.

The credential type is HTTP Basic; both the access key and the access key secret are required.

Gong's own guide for creating the credential is at help.gong.io.

Add the connection to a bundle

In the bundle, click Connect next to Gong.

Field	Value
Claude's access key	The access key from Gong
Claude's access key secret	The access key secret from Gong
Allowed websites	api.gong.io (preset)

Gong assigns each company its own API base URL, like us-46459.api.gong.io. Copy yours from Company Settings → Ecosystem → API in Gong, then switch to the connection form's Advanced tab and enter it under Allowed websites.

The Agent Proxy injects the credential at the network boundary; the model and the sandbox are not given the key. See how Agent Proxy works.

Verify the connection

In a channel under the bundle's scope, in a new thread:

@Claude what can you access from this channel?

Gong appears in the list once the connection is live. New connections apply to new threads only.

Related resources

• What this connection adds: the go-to-market use cases
• Give Claude access: the full credential-type and allowed-hosts reference